FAQ Straight answers
Fynrox questions and answers
Including the ones with an unflattering answer. If something isn't built, this page says it isn't built.
Is Fynrox available to download?
Yes, on Android. It's a direct APK install from the Download page, not a Google Play listing, and there is no iOS app.
What does it cost?
Basic is free, Prime is the paid plan, and each 12-week programme is ₹4,999, bought separately from your plan. All prices include GST; plan prices are on the pricing page.
Is there a free trial?
There's no trial of Prime, but Basic is free for as long as you like: workout and nutrition tracking, a progress timeline and reminders. Upgrade to Prime when you want AI coach chat, recovery logs and priority support.
How do I cancel?
From inside the app, in two taps, with no phone call and no retention flow. Your access runs to the end of the period you've already paid for.
Do I need a gym?
Not for most programmes. Fat Loss Reset, Active 50+ and Women's Wellness work at home with basic equipment. Muscle & Strength needs a gym.
Is the AI coach a substitute for a doctor?
No, and it will tell you so. Fynrox AI gives general fitness and wellness guidance grounded in your logged data. It doesn't diagnose, interpret symptoms, or tell you whether a pain is safe to train through. See what an AI coach can and can't do.
Can I work with a real coach?
Yes, and it's opt-in. You request guidance, Fynrox matches you with one verified professional, and you see exactly what data they'll be able to read before you accept. How guidance works.
Can I choose my own coach from a list?
Not today. In a network this size a considered match beats a directory, so Fynrox proposes one professional at a time. If they decline or don't respond within 48 hours we match you again, up to three times, and after that a person at Fynrox picks it up.
What happens to my health information?
The health notes you enter at onboarding — conditions and injuries — are encrypted at rest and are not shared with a professional as part of a coaching relationship. You can request an export or a deletion from inside the app and watch its status. Safety & privacy.
Will Fynrox ever stop me training?
Yes, deliberately. If your health screen or a check-in raises something that shouldn't be trained through, you'll either see a warning before the session or the plan is paused until you've spoken to a professional. A declared heart condition always pauses it.
Does it sync with my watch or ring?
Not yet. Recovery metrics — resting heart rate, sleep, HRV, soreness, energy — are self-reported today. Device sync isn't built, and we'd rather say that than list it as a feature.
Can I scan barcodes when logging food?
Barcode lookup is built against an open food database, but the catalogue is uneven outside common packaged products. When a scan finds nothing, the app says so rather than guessing at the numbers.
Can I choose a male or female coach?
Yes. When you request a coach you can ask for a male or female coach, or leave it open, and we match you accordingly.
I'm a coach. How do I join?
Through the professional application form. We verify certifications before anyone is matched to you, so list what you can evidence.