Email Support
The fastest way to reach us right now
Write to us any time — this is the same address the app's own Support screen links to.
support@fynrox.comSUPPORT We're here to help
Get help with Fynrox.
Email us, or open a support ticket from inside the app once you're signed in — both go to the same real support queue.
In-app Support Tickets
More -> Support, once signed in
Submit a ticket from the app under a real category — bug report, feature request, billing, account, or other — and reply on the same thread once our team responds.
No live chat yet. Email us or open a ticket in the app, and our
support team will reply there.
OR WRITE TO US HERE
Contact form
Goes to the same queue as the email address above. Use whichever you prefer — this one just tells you straight away that it arrived.
FAQ
Real answers about how the app actually works
How do I log a workout?
Open a program from Train, pick a workout, and tap Start Workout. Log each set as you go, then tap Finish.
Do I have to buy programs separately?
Yes. Programmes are bought separately from your Basic or Prime plan. See Programs.
How do I change my password?
Go to More -> Settings -> Security & Privacy -> Change Password. You'll be signed out of every session afterward, for security.
Are Reminders synced across devices?
Not yet — Reminders schedule local notifications on each device individually; there's no server-push sync between devices.
How do I export or delete my data?
Go to More -> Settings -> Security & Privacy. You can export a full copy of your data or permanently delete your account from that screen at any time — see our Privacy Policy for exactly what each does.
How do I cancel my subscription?
Cancel any time from Settings. Cancellation takes effect at the end of your current billing period, not immediately, so you keep the access you've already paid for.
More questions — price, cancellation, health data, what isn't built yet — are on the full FAQ.